Verosol has a long tradition of manufacturing and supplying premium-quality internal blinds around the world. Verosol blinds come with a three (3) year basic warranty across the entire range of products, covering component failure and manufacturing issues. These warranty conditions supersede all previous and existing materials relating to warranties published by Verosol.
Verosol provides a three-year manufacturer’s warranty for all end products manufactured by Verosol as well as for controls and switches, provided they have been installed and used in accordance with the instructions. The warranty covers component failure and manufacturing issues. During the warranty period, defects that fall under the scope of the warranty will be repaired free of charge. Incorrect installation, misuse, alterations and repairs to the product not carried out by Verosol, improper cleaning, outdoor use, treatment with chemically aggressive agents, and external influences (incl. damage, insects, polluted condensation) do not fall within the scope of the warranty. The warranty is provided per product.
THE WARRANTY DOES NOT COVER:
- The cost of access equipment (e.g. scaffold, cherry picker, scissor lift, etc.) or electrical works necessary for repairs.
- Products that are requested outside recommended sizes published in the Verosol pricelist.
- Any conditions caused by normal wear and tear.
- Alterations and repairs to the product carried out by a distributor/specialist, water damage, accidents, misuse, or incorrect installation.
- Exposure to the elements (sun damage, wind or rain), discoloration over time.
WHAT THE WARRANTY COVERS
This warranty covers the repair or replacement of any defective material or component in Verosol blinds. Verosol provides a manufacturer’s warranty that your Verosol blinds will be free from defects in material and workmanship for a maximum of three (3) years from the date of Verosol invoice. You are also entitled to have the product repaired or replaced if the product is defective. Minor failures to comply with a consumer guarantee can normally be fixed or resolved in a reasonable amount of time. This warranty is valid when payment for the Verosol product has been made in full and proof of purchase is provided to Verosol.
WARRANTY CLAIM PROCEDURE
If you need to make a warranty request you can do so by contacting the Verosol distributor from whom you purchased the product.
IMPORTANT INFORMATION FOR YOU AND YOUR CUSTOMER